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October 19.2025
3 Minutes Read

Intrusion at Kelowna Eye Clinic: Community Stands Together to Fight Crime

Kelowna Eye Clinic Theft: broken glass door interior.

Thieves Strike Kelowna Eye Clinic Amid Growing Concerns in the Community

In the early hours of Saturday morning, the Visionology Optometry clinic in Kelowna became the latest victim of a brazen burglary. Dr. Nancy Friessen, who has dedicated her life to building this business, woke to the distressing news that two thieves had smashed through the front door of her clinic, stealing approximately 50 pairs of high-end sunglasses and other frames.

The incident occurred around 4:30 a.m., and within just six minutes, the two thieves had stolen about two-thirds of her inventory. “They walked onto the property, walked off the property; there's no license plates to track,” Friessen lamented, emphasizing the efficiency and audacity of the criminals. This shocking violation not only impacts her financially but also challenges the security and safety of local businesses in the community.

Where Is the Support in Local Businesses?

This incident raises significant questions about community safety and support for local businesses. Many fear the implications of such brazen behavior, particularly in the wake of a similar burglary at Eyes Inc. Optometry in Lake Country, which occurred just weeks earlier. In that case, thieves too smashed the front door and made off with thousands of dollars worth of merchandise, showcasing a troubling trend that leaves small business owners feeling vulnerable.

Dr. Friessen recalls her journey—she dreamed of becoming an eye doctor since she was five years old, working her way through challenges to establish her practice. “I built this thing,” she reflected. It’s hard not to empathize with her situation; she’s not just losing merchandise but also facing emotional turmoil.

Protecting Local Enterprises: A Community Effort

In response to the theft, Dr. Friessen has decided to adopt stricter security measures, including taking down all merchandise every night. While she plans to continue offering her services and even celebrate her first anniversary with a trunk show featuring discounted frames, she appeals to the community for support as she navigates these uncertain times.

This story echoes sentiments recently expressed by local residents and business owners who emphasize the importance of community solidarity. “If people want to come in and support us and help us get through this, that would be awesome,” Friessen said, inviting the community to participate in her store's resilience against this alarming trend.

The Bigger Picture: Crime and Communities

This isn’t just about one clinic but highlights a broader issue affecting Kelowna and surrounding areas. Recent reports, including a significant data breach affecting eye care customers, raise concerns about the safety and security of personal information and property in these regions. Residents are encouraged to keep vigilant and report any suspicious activity to local authorities to safeguard not just businesses but the community as a whole.

Dr. Friessen's commitment to her practice and her patients reflects the resilience that many small business owners embody. As Kelowna continues to grapple with these challenges, it becomes more crucial than ever for its residents to band together to foster a safe and supportive atmosphere.

Conclusion: A Call to Action for Community Involvement

Residents are urged to take an active role in supporting local businesses, not just through purchases but by participating in community initiatives aimed at bolstering security and solidarity. The more we look out for one another, the stronger our community will become in the face of adversity. Whether through voicing concerns to local officials or supporting struggling local businesses, every little effort contributes to the overall resilience of Kelowna.

As this heartwarming yet cautionary tale unfolds, let's stand together—support the local businesses, fill the streets with solidarity, and drive out the shadows of crime threatening our beloved community!

Okanagan Life

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02.21.2026

Kelowna Business Owners Urge Expansion of Security Patrols to Rutland

Update Security Patrols in Kelowna: A Response to Growing Concerns The City of Kelowna is taking a significant step towards tackling the ongoing issues of social disorder and crime, particularly in its downtown core. Amid increasing complaints from business owners, the city has introduced overnight security patrols aimed at improving safety and reducing crime rates. This initiative comes at a time when community members are raising alarm bells over deteriorating conditions that threaten their business operations and overall public safety. Urgent Need for Expansion in Rutland Business owners like David Lea, who runs Toshido Mixed Martial Arts in Rutland, are not only frustrated but are also sounding the alarm about conditions in their area. Lea has described the situation as dire, noting the prevalence of litter, drug paraphernalia, and other unsanitary issues that have become too common. "It’s just a constant infestation of feces, crack pipes, syringes, garbage — you know, it’s just, it’s an ongoing concern," he stated. He argues that the same resources deployed in downtown Kelowna are desperately needed in Rutland to address these escalating issues. Temporary Measures and Long-term Solutions The newly launched patrol project is currently a temporary measure. Kelowna's community safety director, Darren Caul, has indicated that the city will analyze data from the RCMP and other relevant sources to identify where security resources are most needed. While some community members welcome the initiative, others express skepticism about its effectiveness due to its temporary nature. Business owner Todd Daniels stated, "You know, ‘temporary’ always scares me a little bit. But I think it’s a step in the right direction.” Overcoming Crime: A Collective Effort The initiative marks a response to a real and urgent community need. As Mayor Tom Dyas pointed out, the success seen in downtown Kelowna, where an established program has responded to thousands of calls for service, raises hopes for a similar outcome in Rutland. The program's cost of $16,000 a month is funded through Kenton’s public safety levy, but its future will depend on its success in the area. Should it prove effective, it opens the door for more funding and potentially long-term security solutions. Commitment from Local Businesses and Community Members Local businesses like the Uptown Rutland Business Association are stepping forward by contributing financially to the initiative. They are seeking additional sponsorships and grants to support the expansion of security patrols in their area. This collective effort from business owners and community members underscores a shared desire for a safer community where businesses can thrive without fear of social disorder. The Road Ahead: Expectations and Community Responsibilities As this pilot program rolls out, local authorities are keen to emphasize the importance of community engagement in addressing crime. Caul encourages residents to report any incidents to the police, stating, "If the police don’t know what’s happening, they can’t act. So, consistent reporting by the public informs the data that drives deployment." This partnership between law enforcement and residents is vital in transforming the community into a safer environment for everyone. Conclusion: Taking Action Together The introduction of security patrols in downtown Kelowna illustrates the city’s awareness and responsiveness to community concerns. As frustrations mount over crime and disorder, it is crucial that Rutland does not fall behind. The need for expanded security resources is evident. As local business leaders rally for change, the hope is that together, they can create safer spaces that foster a thriving community. To make this happen, continued participation and collaboration among business owners, residents, and city authorities will be key.

02.21.2026

Why You Should Volunteer at the 2026 Memorial Cup in Kelowna

Update Join the Excitement: Volunteering at the 2026 Memorial Cup in Kelowna The 2026 Memorial Cup, hosted in beautiful Kelowna, is just around the corner, scheduled from May 21-31. With fewer than six months until one of hockey’s most prestigious tournaments kicks off, registration for volunteers has officially opened. This is an incredible opportunity for community members to actively participate in a vibrant celebration of junior hockey while helping to deliver an unforgettable experience for players and fans alike. The Heartbeat of the Event: Why Volunteers Matter As CHL President Dan MacKenzie aptly states, "Volunteers are the heartbeat of the Memorial Cup." This event, renowned for its electric atmosphere and community spirit, relies on the dedication of around 450-500 volunteers. Whether it's helping with hospitality, managing access control, or providing support at the Fan Festival, volunteers play vital roles that enhance the overall experience, ensuring everything runs smoothly. What to Expect: Flexible Scheduling and Diverse Roles Individuals aged 16 and older are invited to participate, and those who volunteer will have access to flexible, self-serve scheduling options. This means you can sign up for morning, afternoon, or evening shifts that fit your schedule. With a wide range of roles available—such as assisting with fan activities in Stuart Park or managing the VIP transportation program—there's something for everyone. Moreover, this is a fantastic chance to meet fellow community members and hockey enthusiasts, creating bonds that could lead to lifelong friendships. Commemorating a Legacy: A Historical Perspective The Memorial Cup is not only a championship; it embodies over a century of hockey tradition and commemorates those who have served. Originally established in 1919 to honor Canadian soldiers who sacrificed their lives during World War I, the trophy has since evolved into a national symbol of pride and remembrance. In 2010, it reflected a broader tribute to all members of the Canadian Armed Forces, enhancing its significance in the community. Community Spirit: A Call to Action Steve Thomson, Co-Chair of the 2026 Memorial Cup Host Committee, emphasizes the community's significant role, stating, "When the Memorial Cup comes to town, it becomes a true community effort — and volunteers are what bring it to life." This is Kelowna’s moment to shine, showcasing the community’s hospitality and enthusiasm on a national stage. Recognition and Rewards for Volunteers Kubota, the presenting partner for the Volunteer Program, will ensure that exemplary volunteers are recognized for their hard work. This includes a "Volunteer of the Day" honor, wherein the selected volunteer receives two game tickets, offering not just appreciation but also a chance to enjoy the very event they helped make successful. How to Get Involved If you're interested in being part of this iconic event and helping to create memorable moments, head over to chl.ca/volunteers for more information on available positions and registration. Together, we can make the 2026 Memorial Cup a shining example of what community spirit looks like. Conclusion: Join the Community Effort The countdown to the 2026 Memorial Cup in Kelowna is on! This is your chance to contribute to a beautiful tradition while enjoying the camaraderie that comes from volunteering with fellow residents. Don't miss out on this incredible opportunity to be part of hockey history!

02.19.2026

British Columbia's $50 Million Assault on Opioid Overdoses: More Nasal Naloxone for Everyone

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