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September 13.2025
3 Minutes Read

Street Disorder in Kelowna: Business Owners Speak Out on Safety Concerns

Kelowna's bustling street view showing traffic and green surroundings.

A Rising Concern: Street Disorder in Kelowna

In recent months, residents and business owners in Kelowna's Bernard Avenue corridor have voiced serious concerns about street disorder and its impact on local commerce. A recent survey conducted by the Business Improvement Areas of BC (BIABC) found that a staggering 67% of business owners have noted a rise in street disorder over the past year. Incidents of break-ins, vandalism, and increased anxiety for staff and customers have contributed to a growing atmosphere of tension in the downtown area.

Diving Deeper: Voices from the Business Community

Kerri Brandel, the owner of Calowna Costume, recalled facing a slew of terrifying incidents including a break-in and multiple shoplifting occurrences. "We have to pay for our windows, and it’s frustrating not just financially, but for the safety of our staff and customers too," she lamented. Kerri's experiences resonate with 74% of respondents from the BIABC survey, who expressed heightened fear and anxiety due to street disorder, and 61% reported increased operational expenses linked to crime-related issues.

Another newcomer in the area, Sulaimankhan Usmankhan from Unique Gifts and Decors, shared similar worries. Having only been open for a few months, he’s already had to alter his inventory due to theft. "I’m stocking fewer food items because they were attracting thieves," he mentioned, illustrating the delicate balance business owners must strike between providing for their customers and protecting their assets.

Contrasting Perspectives: A Glimmer of Hope

Interestingly, not all businesses view the situation gloomily. Lee Schurian, the owner of Hemp City, reflects a more positive outlook. "Overall, downtown Kelowna feels better now compared to the last couple of years. I spend a lot of time downtown cycling around, and it feels safe to me," he stated. It’s a poignant reminder that perceptions of safety can greatly vary, even in the same districts.

The Emotional Toll on Business Owners

The concern for safety is not isolated to financial burdens. Business owners like Kerri and Sulaimankhan carry the emotional weight of worrying about the well-being of their employees, as well as their customers. Feeling safe while at work is essential not only for operational success but for fostering community trust. "This isn't about blaming those struggling with mental health or addictions; rather, it’s about creating a secure environment where people can work without fear," highlighted Jeromy Heighton, president of BIABC.

The Way Forward: Addressing Root Causes

The increase in street disorder can often overshadow the underlying issues like mental health struggles, addiction, and homelessness. Heighton emphasized the necessity for on-demand, wraparound services that provide adequate treatment for those experiencing these challenges. Addressing these root causes is critical not only for improving public safety but for ensuring that business owners can operate without constant anxiety.

Future Predictions: What Lies Ahead for Kelowna's Business Districts?

As Kelowna continues to grow, business owners and local politicians must band together to create a more secure environment. With nearly 19% of BIABC survey respondents suggesting they may not be financially viable if conditions do not improve, the stakes for local commerce have never been higher. Collaborative community efforts focusing on healing the socio-economic underpinnings of street disorder will ultimately determine the future for Bernard Avenue.

Invite for Community Engagement

The challenges faced along Bernard Avenue encapsulate broader issues that extend to all residents and stakeholders. It’s vital for homeowners and community members who are concerned about these developments to engage more actively. Whether it’s attending local council meetings, supporting local businesses, or volunteering for community improvement initiatives, every effort counts.

Conclusion: A Call for Unity and Action

The atmosphere of fear and anxiety surrounding street disorder impacts not only business owners but also the entire community. To ensure a vibrant, thriving downtown, residents must rally together to tackle these issues head-on.

If you care about your local community and want a safer environment for all, consider getting involved in local initiatives or supporting businesses that prioritize safety and community welfare. Together, we can build a brighter future for Kelowna.

Okanagan Life

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